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Dubberly Design Office
2501 Harrison Street, No. 7
San Francisco, CA 94110 -
415 648 9799 phone
415 648 9899 fax
Models
Convergence 1.0
Convergence 2.0
Convergence Experience
Model-View-Controller Pattern 1
Conversational Alignment—Compare to our own Model
Conversational Alignment—Mental Model of our Interlocutor’s Mental Model
Conversational Alignment—Our Mental Models are Converging
Conversational Alignment—Creating a Shared Mental Model
Fish Bones
Obtaining Customer Feedback for Traditional Hardware
Obtaining Customer Feedback for Websites
Obtaining Customer Feedback for Networked Hardware
Navigating Dynamic Databases
Middle-Out Design
Conversation to Coordinate
Shannon’s Model of Communication
Conversation for Agreement
Conversation to Learn
Ptolemaic Model
Conversation to Collaborate
Models are Ideas About the World
Copernican Model
Interaction: Validus
Starbucks Drink Platform
Evolve our Models
Models Guide Our Actions
Models Explained by Stories
Models affect what we see
Observation May Suggest Models
Shared Models
Thinking about Explaining our Observations
Feedback Loops
Sharing Model
Process of Representing An Idea
Seven Stages of Action
Gulf of Execution and Evaluation
Man-Machine System
Types of Systems
Interaction
Observations A Source of New Models
Water Cycle
0-2 Learning
0-1 Regulating
0-0 Reacting
Levels of Systems
Learning System
Self-Regulating System
Linear System
2-2 Conversing
1-2 Managing and Entertaining
1-1 Balancing
Research Types
Map of Design Research
People-Centered Innovation
Dialogic Design Overlaid
Alexander Model
PDCA Quality Cycle