Conversation

Conversation

Hugh Dubberly

Jun 15, 2011
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Convergence 2.0

Hugh Dubberly

May 13, 2011
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Conversational Alignment—Compare to our own Model

Hugh Dubberly

May 13, 2011
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Conversational Alignment—Mental Model of our Interlocutor’s Mental Model

Hugh Dubberly

May 13, 2011
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Conversational Alignment—Our Mental Models are Converging

Hugh Dubberly

May 13, 2011
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Conversational Alignment—Creating a Shared Mental Model

Hugh Dubberly

Apr 21, 2011
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Obtaining Customer Feedback for Traditional Hardware

Hugh Dubberly

Apr 21, 2011
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Obtaining Customer Feedback for Websites

Hugh Dubberly

Apr 21, 2011
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Obtaining Customer Feedback for Networked Hardware

Hugh Dubberly

Apr 21, 2011
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Conversation to Learn

Hugh Dubberly

Apr 21, 2011
3 Comments

Shannon’s Model of Communication