Service

Service

Hugh Dubberly

Jun 15, 2011
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Convergence 2.0

Hugh Dubberly

Apr 21, 2011
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Cybernetics Matures

Hugh Dubberly

Apr 21, 2011
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Sales Cycle

Hugh Dubberly

Apr 21, 2011
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Sales Cycle—Expanded

Hugh Dubberly

Jul 30, 2010
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Service Triangle

Hugh Dubberly

Jul 30, 2010
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Service as Design Triangle

Hugh Dubberly

Jul 29, 2010
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1960s Mechanistic Approaches Provoked 1970s Reaction

Hugh Dubberly

Jul 29, 2010
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Reframing design: A comparison of key characters

Hugh Dubberly

Jul 29, 2010
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Contrasting Goods and Services

Hugh Dubberly

Jul 29, 2010
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Managing operand versus operant resources