Plan-Do-Check-Act
Hugh Dubberly
Basic Design Process
Conversation for Possibility
Peter Jones
Conversation for Action
Expansion of Mobile Communication
Youngho Rhee
Mobile Community
A Taxonomy of Mobile Community Activities
A Conceptual UI for Mobile Community
Three Perspectives
The Basic Conversation for Action
Bio-cost is a Function of Time
Bio-cost Reveals Trade-offs
Bio-cost for Single Participant
Bio-cost for Collaborative Participants
Bio-cost for Cooperative Participants
Design vs All Other Concepts
Service Triangle
Service as Design Triangle
Model of Generative Research
Design Process and People-centered Research
Process Overview
Self-arrangement augmented by conversation with others, sensors, and services
Continuous Cycle of Health Self-management
Design Frame Eras Summary
Health is a Means to Higher Goals
Health is More Than Eliminating or Managing Disease
Traditional Health Management
Traditional Healthcare Focuses on Treating Acute Problems
1960s Mechanistic Approaches Provoked 1970s Reaction
Reframing design: A comparison of key characters
Contrasting Goods and Services
Managing operand versus operant resources
Changes in Design Practice
A Shift in Development Models
The Cathedral versus the Bazaar
Relationship between designer and audience
What is the Role of the User?
Consistency versus Dynamic Engagement
Principles of Organization
The End of Incrementalism
Matrix of Design + Examples
Space of Design + Examples
Direction of Change in Design Practice
Area of Design Practice
The Matrix of Inquiry
Space of Design Constraints