Projects

Avaya Call Center Reporter

Avaya is a telecommunications company which specializes in enterprise network, telephony, and call center technology. The company was formerly the Business Communications unit of Lucent Technologies.

DDO has worked with Avaya to design the interaction of products in several areas of business, including telephony and call center products.

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BD Biosciences Website

DDO has been working with BD Biosciences, a business unit of Becton, Dickinson, for three years. We began our work by re-creating the taxonomy for the site’s online product catalog, which involved reorganizing thousands of product SKUs.

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Zume Life Health Management Service

DDO worked with Zume Life to create interaction design prototypes for a personal mobile health management service. The service integrates hardware and software to improve the relationship between individuals and health professionals.

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Nikon my Picturetown

Nikon my Picturetown

Nikon’s my Picturetown service is the only photo storage and sharing site created by a camera manufacturer. Wi-Fi-enabled Nikon camera users can upload images directly to the site—essentially eliminating the PC from the equation—creating an integrated hardware and software service.

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Nikon Capture NX

Nikon Capture NX

Capture NX is a new consumer photography application. Designed to offer a powerful and easy to use alternative to established image editing applications such as Adobe Photoshop, Capture NX offers non-destructive editing of NEF raw files (an increasingly popular file format for photographers).

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Validus Medical Forms Ordering System

Validus designs software systems for hospitals to incorporate Computerized Physician Order Entry (CPOE) into their hospital-wide information system networks. Validus’ product is aimed at optimizing aspects of hospital workflow around in-patient order entry.

A primary product focus is to make physicians more effective by providing them with ubiquitous, intuitive, and efficient access to the order-entry service via wireless PDAs.

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Nimblefish Direct Marketing Application

Nimblefish

We worked with Nimblefish to completely redesign their Individual product, a software-based direct marketing application that enables configuration and delivery of highly personalized printed direct marketing material or HTML email, both integrated with a unique web response page.

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Orange Technology “Radar”

Orange Technology Radar

We collaborated with Nathan Felde and David Small to develop an interface to a corporate knowledge management system for Orange (the wireless unit of French Telecom.) We helped Orange define the scope of the data and then studied ways to visualize it. We then worked with David Small to design and code a working interface.

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Palm Synchronization

The original Palm handheld computing device was conceived as a satellite to a single desktop computer. Since that time, the “computing environment” has been transformed. What was a one-to-one relationship is now a many-to-many relationship.

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