The Making of Knowledge Navigator

Originally published in Sketching User Experience by Bill Buxton, 2007.

We made the Knowledge Navigator video for a keynote speech that John Sculley gave at Educom (the premier college computer tradeshow and an important event in a large market for Apple). Bud…

Cybernetics and Service-Craft: Language for Behavior-Focused Design

Written for Kybernetes by Hugh Dubberly and Paul Pangaro

Abstract
Argues design practice has moved from hand-craft to service-craft and that service-craft exemplifies a growing focus on systems within design practice. Proposes cybernetics as a source for practical frameworks that enable understanding…

Why Horst W.J. Rittel Matters

Full article originally published in Design Issues: Volume 23, Number 1, Winter 2007

Memoriam originally published in 1992 in University of California: In Memoriam a publication of the Academic Senate, University of California, under heading: “Horst W.J. Rittel, Architecture: Berkeley 1930-1990, Professor…

[Beta] Innovation Models

Originally created for Lance Carlson of the Institute for the Creative Process at the Alberta College of Art and Design.

We state openly that this book is far from complete. It was created primarily as an internal reference for individuals developing…

What is Systems Design?

The following text is the pre-edited version of an interview of Hugh Dubberly by Dan Saffer. The interview was performed via email in February of 2006, and was later published in Designing for Interaction: Creating Smart Applications and Clever Devices.

What…

Becoming a Digital Designer

The following text is the pre-edited version of an interview of Hugh Dubberly by Steven Heller. The interview was performed via email in April of 2006, and was later published in book form in 2007.

You were a true pioneer in…

[Beta] How do you design?

This book is not finished. We’ve been developing it over the past few years. It began as a manilla folder with copies of different process models. We completed the first “book” version as part of a project undertaken for Elaine…