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Dubberly Design Office
2501 Harrison Street, No. 7
San Francisco, CA 94110 -
415 648 9799 phone
415 648 9899 fax
Sep 1, 2012
This article presents a model of the trade-offs between responsiveness and coherence often found in designing and managing systems. The model also describes how both responsiveness and coherence often decline as a system grows. The authors argue that designers need not accept a zero-sum or least-bad choice but rather should seek platform improvements and collaboration tools that […]
Apr 25, 2011
*Written for Interactions magazine by Austin Henderson and Jed Harris.* People invent and revise their conversation midsentence. People assume they understand enough to converse and then simply jump in; all the while they monitor and correct when things appear to go astray from the purposes at hand. This article explores how this adaptive regime works, […]