DDO worked with Sun Microsystems to design the Partner Engagement System (PES) for Sun iForce Partners. This web-based application allows companies to register for membership and receive a personal, portal-style page. The portal allows companies to review and update company information, individual users information, and product information that appears on Sun’s web-based catalogs.

The design work included:

• conducting usability studies of the system—before and during the design process
• creating a matrix that defined the 1,500 possible permutations of the portal page
• mapping and resolving conflicting business logic
• translating a 180-page Product Requirements Document into an application map
• developing a complete set of wire frame page mockups
• providing visual design that adhered to and extended Sun’s standards
• providing HTML and a style guide to ensure a smooth transition from design to development

The map-creation process in particular gave us the opportunity to work with the team to resolve open issues, provide consistency, and address gaps and missing details from the Product Requirements Document.

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