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Posts by Shelley Evenson

May 1, 2008

Interactions: The Experience Cycle

Written for Interactions magazine by Hugh Dubberly and Shelley Evenson.

In this article, we contrast the “sales cycle” and related models with the “experience cycle” model. The sales cycle model is a traditional tool in business. The sales cycle frames the…

Mar 1, 2008

Interactions: The Analysis-Synthesis Bridge Model

Written for Interactions magazine by Hugh Dubberly, Shelley Evenson, and Rick Robinson.

The simplest way to describe the design process is to divide it into two phases: analysis and synthesis. Or preparation and inspiration. But those descriptions miss a crucial element—the…