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Posts by ddo

Jan 19, 2006

Nik Software Identity

Nik Stationery

Nik Software is an independent software vendor. It develops, publishes, and distributes software for the professional and hobbyist markets. Nik approached us originally to help them develop the interface for a mass consumer audience photo application to retouch digital snapshots.…

Jul 13, 2005

Kazeon Branding

Kazeon Stationery

Kazeon, headquartered in Mountain View, California, sells information appliances to help enterprises manage unstructured data. Kazeon’s information appliance—the Kazeon Information Server—brings together advances in search, classification, and storage management technology to provide enterprises with a common view of their data.

Mar 14, 2005

Validus Medical Forms Ordering System

Validus designs software systems for hospitals to incorporate Computerized Physician Order Entry (CPOE) into their hospital-wide information system networks. Validus’ product is aimed at optimizing aspects of hospital workflow around in-patient order entry.

A primary product focus is to make physicians…

Jul 28, 2004

How Organizations Track Customers

Concept Map: Information Loop

Increasingly, organizations are focusing on understanding their customers to increase customer satisfaction and to maximize lifetime customer value. Insights gleaned from observing customers can drive product improvement, loyalty, word-of-mouth referrals and cross- and upselling.

Jul 2, 2004

Ixio QShift Identity

Ixio, headquartered in Kirkland, Washington, redefines the way that attorneys create documents—the practice at the heart of the legal profession. With Ixio QShift, attorneys create models from current documents, store commentary in the models, and create new legal documents from…

Jun 7, 2004

Nimblefish Direct Marketing Application

Nimblefish

We worked with Nimblefish to completely redesign their Individual product, a software-based direct marketing application that enables configuration and delivery of highly personalized printed direct marketing material or HTML email, both integrated with a unique web response page.

Aug 2, 2003

Domain Name System

Concept Map: Domain Name System

Created in collaboration with Paul Devine.

The domain name system stores and associates many types of information with domain names, but more importantly, associates domain names (computer hostnames) to IP addresses. DNS is a system vital to the smooth operation of…